CruzMe Home LLC

CruzMe Home LLCCruzMe Home LLCCruzMe Home LLC
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CruzMe Home LLC

CruzMe Home LLCCruzMe Home LLCCruzMe Home LLC
Home
Book Your Ride
Terms & Conditions
Privacy Policy
Contact Us
More
  • Home
  • Book Your Ride
  • Terms & Conditions
  • Privacy Policy
  • Contact Us
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  • Book Your Ride
  • Terms & Conditions
  • Privacy Policy
  • Contact Us

Privacy Policy

Privacy Policy

CruzME Home LLC Ride Share Services
Effective Date: July 1st, 2026
Last Updated: 6/17/2026

This Privacy Policy explains how CruzME Home LLC (“Company,” “we,” “us,” or “our”), located in Payson, Arizona, collects, uses, discloses, and protects personal information when you use our ride-sharing platform, website, mobile application, customer support services, and related services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.


1. Company Information

CruzME Home LLC
Payson, Arizona 85541
Email: CruzMe.Home@gmail.com

Website: www.cruzmehome.com


2. Information We Collect

A. Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Profile photograph
  • Driver’s license information (for drivers)
  • Vehicle registration information (for drivers)
  • Insurance information (for drivers)
  • Payment information
  • Emergency contact information

B. Location Information

To provide ride-sharing services, we collect location information, including:

  • Real-time GPS location
  • Pickup and drop-off locations
  • Route information
  • Trip history

Location information may be collected when the app is open and, where permitted and authorized, in the background during active trips.


C. Device Information

We may automatically collect:

  • Device type
  • Operating system
  • Mobile device identifiers
  • IP address
  • Browser type
  • App version
  • Mobile carrier information


D. Usage Information

We collect information regarding how you use our Services, including:

  • Ride requests
  • Ride history
  • Communications through the platform
  • Customer service interactions
  • Ratings and reviews


3. How We Use Your Information

We use personal information to:

  • Provide ride-sharing services
  • Match riders with drivers
  • Process payments
  • Verify identities
  • Conduct driver screening and onboarding
  • Improve service quality
  • Provide customer support
  • Communicate important updates
  • Prevent fraud and unauthorized activity
  • Ensure safety and security
  • Comply with legal obligations
  • Enforce our Terms and Conditions


4. Legal Bases for Processing Information

Where applicable, we process information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of vital interests and safety


5. How We Share Information

We may share information with:

Drivers and Riders

To facilitate rides, certain information may be shared between drivers and riders, including:

  • First name
  • Profile photo (if applicable)
  • Pickup and destination details
  • Vehicle information
  • Driver ratings

Service Providers

We may share information with trusted third parties that assist us with:

  • Payment processing
  • Identity verification
  • Customer support
  • Cloud hosting
  • Analytics
  • Fraud prevention


Legal Requirements

We may disclose information when required by:

  • Court orders
  • Subpoenas
  • Law enforcement requests
  • Regulatory agencies
  • Applicable laws


Business Transactions

Information may be transferred as part of:

  • Mergers
  • Acquisitions
  • Asset sales
  • Corporate restructuring


6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

Retention periods may vary depending on the type of information and applicable legal requirements.


7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.


8. Your Privacy Rights

Depending on your state of residence and applicable laws, you may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Delete personal information
  • Obtain a copy of your information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise your rights, contact us using the information provided below.


9. Arizona Residents

Arizona law may provide specific rights regarding consumer information and privacy protections. We will comply with all applicable Arizona and federal privacy laws regarding the collection, use, storage, and disclosure of personal information.


10. Children’s Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.


11. Cookies and Tracking Technologies

Our website and applications may use:

  • Cookies
  • Pixels
  • Analytics tools
  • Session identifiers

These technologies help us:

  • Operate the Services
  • Improve user experience
  • Measure performance
  • Detect fraud and abuse

Users may adjust browser settings to manage cookie preferences.


12. Communications

We may send:

  • Service-related notifications
  • Ride confirmations
  • Account alerts
  • Safety notices
  • Promotional communications

You may opt out of marketing communications by following unsubscribe instructions or contacting us directly.


13. Third-Party Services

The Services may contain links to third-party websites or services.

We are not responsible for the privacy practices of third parties. Users should review the privacy policies of those services independently.


14. Driver Background Checks

Where permitted by law, driver applicants may undergo:

  • Identity verification
  • Driving record review
  • Criminal background screening
  • Insurance verification

Information collected for these purposes is handled in accordance with applicable federal and Arizona laws.


15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on our website and/or mobile application with an updated effective date. Continued use of the Services after updates constitutes acceptance of the revised policy.


16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

CruzME Home LLC
Payson, Arizona 85541
Email: CruzME.Home@gmail.com

Website: www.cruzmehome.com

Copyright © 2026 CruzMe Home LLC - All Rights Reserved.

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